WHAT IS “PERSONAL INFORMATION”?
“Personal information” is information about an identifiable individual. It includes contact information such as your name, address, phone number and financial information.
HOW DO WE OBTAIN YOUR PERSONAL INFORMATION AND WHAT DO WE OBTAIN?
We obtain personal information in a few different ways.
Some information is provided to us directly by City of Vancouver. For example, each time a municipal election or byelection is held we receive a List of Electors, which includes the names and addresses of eligible voters. We also collect information from publicly available data sources, and through voter outreach activities, such as door-to-door canvassing and voter contact phone calls.
We also obtain other information that you choose to give us. You may do so in a variety of ways, including:
- When you visit our website for the purpose of becoming involved with the Party as a Member, volunteer or donor.
- When you subscribe to our communications.
- If you register at an event or at a Party convention.
- If you complete a registration or donation form either electronically or on paper.
- If you complete any other form on A Better City website, including online petitions.
- It is also possible that your information could be provided to us by a volunteer or friend who thinks you would be interested in getting involved with the A Better City.
The information we collect may include:
- Contact and identification information, such as your name, address, telephone numbers, e-mail address and social media contacts.
- Donation information such as date and amount of your donation.
- Financial information that we need to process your donation e.g. payment methods and preferences, billing and banking information (e.g. credit card number and expiry date).
- Information you share about your voting preferences or the issues that matter most to you.
HOW DO WE USE AND SHARE PERSONAL INFORMATION?
We use your personal information to communicate with you about A Better City and its activities, as well as to provide you with news and information. We use your financial information to process your contributions. If you have been a contributor in the past, we may contact you again to seek your financial support.
We may engage third party providers to perform tasks on our behalf, such as processing your donation, making phone calls and providing technical services to our website. When information is shared with third parties for these purposes, we include privacy protective clauses in written contracts to help safeguard personal information.
We do not sell personal information under any circumstance.
HOW DO WE PROTECT PERSONAL INFORMATION?
The security of your personal information is important to us.
We use physical, electronic and procedural safeguards to prevent unauthorized use, sharing, loss and theft of information.
Our security practices are continually evolving to ensure the integrity and confidentiality of our systems and information in our possession. We use up-to-date security safeguards to protect our networks and websites.
For example, for information provided online, our website contains security measures in order to protect against the unauthorized disclosure, loss, misuse, or alteration of the information under our control. We also implement measures such as SSL encryption on sensitive information including passwords and credit card information. Our server is located in Canada.
HOW CAN I UPDATE MY INFORMATION OR UNSUBSCRIBE?
You may update or correct the information in our possession by e-mailing us at [email protected], or by writing to us at the address below.
If you have subscribed to receive information by email, you may unsubscribe by clicking “Unsubscribe” at the bottom of the email message.
WHAT ABOUT ANTI-SPAM LEGISLATION?
Most of the messages sent by A Better City and its other political entities are exempt from the application of Canada’s anti-spam law which applies to commercial electronic messages sent to electronic addresses. This is because the electronic messages that we send are generally either those soliciting donations, which are specifically exempt under the law, or are messages of a political, not a commercial, character. If we do send any messages to which the law applies and for which there are no exemptions, we will ensure that we have consent to do so, as required by the law, and that any other legal requirements e.g. an unsubscribe mechanism, are met.
As a best practice, we have an unsubscribe mechanism for our electronic messages, even where the law does not require us to do so.
DOES A BETTER CITY LOG IP ADDRESSES?
We log IP addresses, or the location of your computer network on the Internet, for systems administration and troubleshooting purposes. We may also use IP addresses to track which pages people visit in order to improve the quality of our website.
LINKS TO OTHER WEBSITES
Our website contains links to a limited number of other websites including those for our provincial and territorial boards. A Better City is not responsible for the content or the privacy policies of these websites.